ZANDO & JUMIA: PARTNERS IN SOUTH AFRICAN ECOMMERCE

With Zando operating in South Africa since 2012, the Jumia Group is excited
to expand and introduce Jumia.co.za to the market

Zando.co.za has grown exponentially to become South Africa’s biggest online fashion and lifestyle store. Zando.co.za
forms part of the Jumia Group, the leading e-commerce platform in Africa. Jumia.co.za is committed to creating an enjoyable shopping experience
where you'll find everything from groceries, health and beauty products to home appliances, cellphones
and electronic gadgets at your fingertips.



Presence
OPERATES IN
11 COUNTRIES
Adoption
1.2 BILLION
CONSUMERS
Trust
1st African tech company listed on the NYSE



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FREQUENTLY ASKED QUESTIONS

We've tried to answer all the common questions that customers frequently ask here. Go directly to one of the topics below or use our helpful navigation scroller for additional questions and answers.

Simply register within 1 minute or login with your Facebook account if you do not have an existing account.

You can choose from the different payment methods available on Jumia. Please find below the list of available payment methods:

  • Credit Card
  • Debit Card
  • Instant EFT

You can find the payment methods during the final step of checkout in detail. Do not hesitate to contact our Customer Service for more information.

There are no hidden costs or charges when you order from Jumia. All costs are 100% visible at the end of the checkout process.

You are able to log a return within 14 days of receiving your order.